Mistakes can happen while providing a phone number to the SASSA during grant submission. In such cases updating an existing phone number is the best way to ensure proper communication. You can change the number on the official website or can do this on a call.
If the phone number is no longer in use then you will stop receiving the latest updates regarding your funds and grants. For recipients who are receiving social relief or any other grants a registered phone number is very essential.
It makes sure that you are receiving all the critical updates. There can be potential issues with the payments and delays. To avoid any disruption in receiving your benefits you must enter the correct information. Correcting the previous errors will help you receive the payment on time.
This blog will focus on the different methods that are suitable for changing the phone number for SRD or any other details People who do not have an internet connection can try the alternative approaches that we are also going to share with them.
How To Change Phone Number For SASSA Grants
It is essential to make sure that your new phone number is updated correctly. You must link it with the SASSA account properly. To update this number using the online website of SASSA Status you can follow these steps.
Access the SASSA Website
You need to start with the SASSA website access. This website is unrestricted to the citizens of South Africa. Here you can check the online status of your grants and can also update your number.
Enter Your ID Number
You need to enter your details like your 13-digit South African Identity number. This number will help the department verify your credentials and personal details.
Provide Your Application ID
The users will now enter the application ID number. This number is composed of 6 digits. You can get it from your application status section. This number is provided to the citizens when they apply for the first time for any type of financial grant.
Information Submission and Email Address
In the next phase, the users will enter the ID number and click on the submit button. After this process, you will need to add an email address that you have already provided to the department. This email will receive a verification code that you should enter in a box.
Enter the New Phone Number
Now the website will ask for your new phone number after confirming the OTP that is sent to your email. You must type this OTP number correctly and then proceed to enter the new number. It is very crucial to write the correct phone number in this section.
Receive and Enter the Verification Code
After entering the new number the SASSA will send you a confirmation code on your new mobile phone number. This confirmation code will be instantly received on your mobile phone. So enter this confirmation code into the given box.
Finalize the Update
Now click on the submit button and update the new number successfully. The department will send you the updated information regarding your grants and other funds on this number.
Confirmation and Patience
Finally, you need to wait for some time for any changes. The users will also get an update from the SASSA that their new number has been updated. However, this might take a few hours, like 24 hours or more.
How To Changing Your SASSA Phone Number Offline – Alternative Methods
Changing the phone number on the official website of SASSA can be a difficult job. If you have no technical skills and do not have access to an internet connection try out these methods. We are sharing some of the easiest methods to change your number.
Contacting the SASSA Call Center
The first method that we are going to discuss is to contact the call center of SASSA. This process is very effortless and you do not need a high skill to understand the steps. So let’s have a look at this process in detail.
Visiting The SASSA Office
There is another way that is also very easy and reliable to change your phone number for SRD grants. However, this will require physical effort. You can follow these steps and visit the SASSA office to get the job done.
- The individuals can visit in person and go to the nearest SASSA office. For that, they can search the nearest offices on the Internet and find the appropriate location.
- When you visit the office then you must have all the necessary information regarding the SRD grants such as relevant documents.
- This information can include your ID card or SSA ID. You need to talk to the staff members who are available to help in this office.
- Explain to them all the different issues that you are facing due to the lost phone number, etc. The staff members will check all the documents that you have provided and verify your details.
- After that, they will put the new numbers into the system. During this process, they may ask you to check your phone for OTP or ask for your email address.
Things to Keep in Mind During Offline Process
While visiting the office to update your status of the phone number you need to make sure that you follow some important instructions.
- Changing this phone number can take some time. If you need to make a call to the SASSA department, then this will be time to engage the agent. These agents are often busy talking to other people and guiding them regarding their curiosity.
- In a similar context, the SASSA office processing time for number updates is long. The other difficulty you can face while visiting them directly is waiting for your turn.
- However, it is also important to keep the number updated despite all these difficulties or delays in the process. This will make sure that you will get the updates on your grants.
- If you still face any issues then you can directly contact the staff or call the agent. They are always available for your help and services.
How to Change SASSA Grant Phone Number Without An Application ID
If you do not have your SSS application ID then there can be some difficulties in upgrading the phone number. This application ID is a unique 6-digit code that is provided to citizens when they apply for grants.
- If you remember the six-digit code then you can also enter this on the online websites. There are some other important things that we are going to elaborate on in this section.
- In the initial step, the user needs to visit the SASSA official website.
- This website has all the information about the current status of your grants and other details.
- You can then proceed to the Status Check section for the grants. Here, the users can enter the ID Card number for South Africa.
- This is a 13th-digit number that every citizen must have who is eligible to apply for the grants. Add the number without any spaces. When the system asks the users will enter their old cell phone number.
- This number helps verify your identity and you can check the special details regarding the application. Now after entering your ID Card and the previous phone number you can click on the submit button.
- The system will process your request for the status update. Once you have submitted all the details the 6-digit application ID number will come on the top of the page.
- You can take the screenshot or write it down. Individuals can also take out the print.
- You can go back to the update phone number section and correct your old phone number or other details using the same website by entering your application ID number.
Need To Fix Receiving SASSA OTP Or PIN Code
This OTP is similar to a confirmation code that people receive while trying to sign up on social media websites. This OTP number is essential to check the latest details for the SRD 350 Application. If you are unable to receive this code then try this method.
How To Get OTP Using WhatsApp?
If someone is having trouble getting the OTP on their mobile phones via SMS then they can also get this OTP on WhatsApp. This OTP is necessary to make any changes to your old phone number or to check out some other information.
- Users can save the WhatsApp number of the SASSA department on their phones. It is available on their official website.
- Now they need to open WhatsApp and send a message saying HI. The department will reply to you with the list of options.
- You can choose the option to get an OTP code on WhatsApp. The members will be asked to provide a reference number. Now click on the submit button and the department will send you the OTP on your WhatsApp number.
Important Things To Consider
This method is really quick to get OTP using WhatsApp. This OTP is essential when you are applying for the SRD grants. In another case when the old phone number is incorrect or lost then the users won’t be able to get this OTP.
So this method will help all to get this OTP on their WhatsApp ID. If you are still unable to manage these codes then you can visit the nearest SASSA office and update this number manually. You can also call them at their free number to get help.
Essential Tips While Changing Your SASSA Phone Number
While updating their SRD Grant details the individuals can consider the following tips. These are essential while updating your information or getting to know about the updated status of your funds.
Patience
There can be technical issues that slow down the process on the websites. If your submission does not go well then you do not need to worry. You need to wait for some time and try this process again.
Verify Your Phone Number
You need to double-check your phone number before applying. So in this way, this will save you time and effort. A small mistake can cause you big problems in the future.
Safeguard Your Application ID
When the individuals receive their application ID number then they can take a screenshot. They can also write it on the phone. This will save their efforts to change their mobile number in the future.
Honest Reason for Change
You must have an honest reason to change the phone number. The incorrect information can lead to serious consequences. This may also cancel your grant. So be careful about the rules of the SASSA.
Limit on Updates
Individuals can send a request to the department to update the number once every 24 hours. So make sure that all things go well and you do not enter the wrong credentials during any phase. You do not need to wait for a longer time if all the details are correct.
Lost SRD Grant Phone Number
If you have lost your number that is already registered with the SASSA website then you can also replicate the SIM card and get the same number. This will be more simple and in this way, you do not need to change the number.
Why To Update Your Phone Number On SASSA?
The SASSA department provides financial assistance to citizens of South Africa. They collect your information such as phone number and other particulars. There are numerous reasons to update or change this number on this website.
Ensuring Seamless Communication
For the first reason, it is important to have an authentic phone number that is your primary mode of communication. The department will send you important notification updates and other information regarding your Grants. It will also tell you about the latest news about funds.
Loss or Theft of Mobile
If the mobile phone is lost or stolen then it is not an uncommon thing. If you have lost your phone then you still have the number that is registered with the SASSA. In this case, it is important to update the new number and continue receiving the updates.
Change of SIM Card
If someone has changed the SIM card for any reason or network services then this is a time to alter the phone number. This will ensure seamless communication and avoid any other difficulties that you can face.
Error in SASSA Grant Application
If you face any difficulty while receiving the SMS on your number then there is an option to update this number. However, there can be different reasons why you are not receiving the updates. The easiest way to resolve this matter is to get a new number.
Protecting Your Personal Information
If you think that you have shared your personal information with any other individual then you can change or update the credentials on the SRD grant website. It is important to protect your information and prevent any potential misuse.
Conclusion
Keeping a number updated on SASSA is a vital step in managing the SRD grants. These grants are very important for the people of South Africa who do not have enough resources to live a good life. Proper communication with the government department is necessary to get to know about the latest news and other information. The users can employ convenient methods to update their phone numbers. They can use the official website or can visit the department in person. All these methods are safe and reliable. However, there are some drawbacks and advantages of each method that you also must consider.
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